Fluency
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AI SOP Generator Built for Complex, Regulated Teams

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Creating standard operating procedures shouldn't take hours - or slow your team down. Fluency's AI SOP generator captures real-time activity across your systems and turns it into accurate, audit-ready documentation in minutes. It's not just about writing steps - it's about documenting the logic, intent, and detail behind your most critical workflows.

Whether you're in financial services, asset management, insurance, or a compliance-driven team, Fluency replaces manual SOP writing with intelligent, hands-free documentation that works while you do.

The Problem with Traditional SOP Writing

Writing SOPs manually is a slow, repetitive process. Teams often rely on shared folders, Word docs, or outdated templates that:

  • Miss critical steps
  • Are inconsistent across departments
  • Quickly become outdated
  • Can't keep up with compliance changes

As processes evolve and operations scale, relying on human memory and static documentation isn't just inefficient - it's a liability.

How Fluency's AI SOP Generator Works

Fluency acts as a live recorder for your operational knowledge. As you carry out a task, our AI SOP writer:

  • Captures every step you take across software, systems, or even physical workflows
  • Automatically documents the process with annotated screenshots
  • Embeds the business logic behind each action - so the "why" is always clear
  • Generates a structured SOP that's ready to share, edit, and audit

Smarter SOPs, Written by AI, Built for Scale

Most tools on the market offer surface-level instruction capture. Fluency goes deeper.

  • AI SOP creator with business logic: Capture not just what you do - but why you do it
  • Standardised formatting: Every SOP is consistent, structured, and ready to deploy
  • Version control built in: Track edits, approvals, and updates over time
  • No integrations needed: Works across any tool, app, or interface - no code required

Whether your team is documenting how to process client trades, handle compliance escalations, or onboard new software users, Fluency eliminates rework and keeps your documentation accurate.

Use Cases for Fluency's AI SOP Writer

Fluency is trusted by process-heavy organisations that need reliable, secure, and repeatable documentation. Common SOPs created with Fluency include:

Client Onboarding SOPs

Capture the steps your team takes in CRMs, compliance checks, and finance systems to onboard clients quickly and consistently.

Internal Compliance SOPs

Ensure every step of your regulatory workflows is documented, traceable, and ready for audit.

Incident Response Procedures

Automatically record what happens during a live incident, producing real-time playbooks for IT, risk, or ops teams.

Cross-System Workflows

Document complex processes that span multiple systems - Fluency captures it all in one pass.

Training and Handover SOPs

Reduce shadow training and ramp-up time by auto-generating training materials from your actual processes.

Why Use an AI SOP Generator?

Manual SOP writing wastes hours of productive time. Fluency's AI SOP creator is designed to:

  • Reduce documentation time by 80%
  • Preserve institutional knowledge across staff turnover
  • Maintain consistent SOPs across distributed teams
  • Improve compliance visibility and audit readiness
  • Remove the burden of reformatting, editing, and updating docs manually

Built for Security, Governance, & Scale

We know that in regulated industries, data protection is non-negotiable. Fluency delivers:

  • SOC 2 Type I & II certification
  • Role-based access controls
  • End-to-end encryption
  • PII redaction (screenshots and text)
  • Full version history and audit trails
  • Australian data residency

SOPs That Write Themselves

Fluency is more than just a sop writer - it's documentation infrastructure for growing, complex organisations.

Our platform lets you:

  • Auto-generate SOPs while performing your regular tasks
  • Edit and annotate directly in-platform
  • Combine SOPs into shareable manuals
  • Share securely via links, downloads, or embedded knowledge bases

Whether you're building SOPs for compliance, training, or cross-team consistency, Fluency does the heavy lifting - so you don't have to.