industries

Fluency for

Sales

Sales

Sales

Far too often in Sales, staff are taken away from doing what they do best - selling.

Clearly documenting the RevOps procedures that make up your business will ensure your salespeople can spend more time talking to customers.

CRM Hygeine

Sales teams often aren't getting the most out of their CRMs. Improve CRM hygeine and utilisation with clear, step-by-step documentation.

Prospecting Workflows

From company research, through to prospect data enrichment - sales is a tool-heavy industry. Ensure your team is well-equipped with accurate guides.

Improve Win Rates

A leaking pipeline is often the result of missed steps along the way. Ensure the entire sales cycle is tight with clear procedures and guides.

Document every process, compatible with every application

Document every process,
compatible with every application

Document every process, compatible with every application

Prospect Effectively

One of the biggest challenges in Sales, prospecting involves the use of a number of tools to find and contact the right person, at the right team.

Whether it's finding your ICP on Sales Nav or reading through intent data on Demandbase, clearly document your business' how-tos.

Central Sales Processes

Ensure your sales team are all on the same page, and can focus on performing.

With so many Revops processes making up Sales, teams can rest assured with the knowledge that they have a central source of truth.

Understand Sales Data

Sales is built up of a number of key processes. Managers are often blind to which activities are driving outcomes, and how they can improve efficiency.

With Fluency, use in-built process insights to identify bottlenecks, and room for improvement.

Powered by AWS

Powered by AWS

Process Security

Process Security

Process Security

The processes that make up your business often contain sensitive information.

Rather than having them scattered across different systems, and people's computers, store them where you create them - in Fluency's secure process vault.

Powered by AWS.

The processes that make up your business often contain sensitive information.

Rather than having them scattered across different systems, and people's computers, store them where you create them - in Fluency's secure process vault.

Powered by AWS.

The processes that make up your business often contain sensitive information.

Rather than having them scattered across different systems, and people's computers, store them where you create them - in Fluency's secure process vault.

Powered by AWS.

Easily edit and customise

Tailor your SOPs to the unique demands and challenges of your operations.

Fluency's edit features and automated style guides allow for the modification of documents to allow for compliant responses to market changes and regulatory updates.

Common Use Cases:

Common Use Cases:

Prospecting

Empower every member of your sales team with clear guides on how to use prospecting tools such as Sales Nav.

CRM

If teams don't understand your CRM, they won't use it effectively. Document CRM processes clearly, and improve the efficiency of your Revenue Operations.

Outbound

Calls and Emails are most powerful when they follow a clear, outlined structure. Empower your team to send the right message, to the right person.

Client Onboarding

Set up your new customers the right way and reduce early churn with clear onboarding procedures.

Lead Qualification

Establishing clear procedures and frameworks to qualify leads and ensure a consistent flow of likely customers into the sales funnel.

Management

With clear process documentation, your Sales staff will be empowered to do what they do best.

Proposal Generation

Ensure consistency and compliance as sales staff get to the final stages of the deal cycle, with clear guidelines.

Objection Handling

Document techniques and strategies for effectively addressing customer objections and negotiating terms that satisfy both the customer and the company.

Targets and Reporting

Create SOPs for measuring sales performance against targets, analysing outcomes, and reporting results to management.

See why teams love Fluency

BoardRoom logo

Leading Corporate Services Provider

"With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive."



Anthony Tregunna

Operations Manager, BoardRoom

Misumi logo

Global Manufacturing & Automation Leader

"Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently."


Jacqueline Ong

Customer Service, MISUMI

See why teams love Fluency

BoardRoom logo

Leading Corporate Services Provider

"With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive."



Anthony Tregunna

Operations Manager, BoardRoom

Misumi logo

Global Manufacturing & Automation Leader

"Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently."


Jacqueline Ong

Customer Service, MISUMI

See why teams love Fluency

BoardRoom logo

Leading Corporate Services Provider

"With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive."



Anthony Tregunna

Operations Manager, BoardRoom

Misumi logo

Global Manufacturing & Automation Leader

"Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently."


Jacqueline Ong

Customer Service, MISUMI

Frequently Asked Questions

What is Fluency?

How does Fluency work?

Who benefits from using Fluency?

What problems does Fluency solve?

How is Fluency different from traditional documentation tools?

Is my data secure with Fluency?

What about integration with existing systems?

What happens if my process changes?

FAQs

What is Fluency?

How does Fluency work?

Who benefits from using Fluency?

What problems does Fluency solve?

How is Fluency different from traditional documentation tools?

Is my data secure with Fluency?

What about integration with existing systems?

What happens if my process changes?

FAQs

What is Fluency?

How does Fluency work?

Who benefits from using Fluency?

What problems does Fluency solve?

How is Fluency different from traditional documentation tools?

Is my data secure with Fluency?

What about integration with existing systems?

What happens if my process changes?

Made with

in Melbourne, Australia

© 2025 Farmor Software Pty Ltd T/A Fluency

Made with

in Melbourne, Australia

© 2025 Farmor Software Pty Ltd T/A Fluency

Made with

in Melbourne, Australia

© 2025 Farmor Software Pty Ltd T/A Fluency