Core Features

Process Documentation

AI-powered documentation creation

Smart Editing Suite

Precision Control, Without the Manual Work

Process Mapping

Connect the Dots Across Operations

Turn Implied Knowledge into SOPs—Fast

Secure, Centralised Knowledge

Process Management

Track Usage. Validate Impact. Stay Aligned.

For Your Business

See how teams use Fluency.

Process documentation tools and integrations.

AI-powered documentation for every industry.

Training, SOPs, and process standardization.

Support & Learning

Frequently asked questions

Support and documentation

Security information

About Fluency

Latest insights and updates

Industry news and insights

Follow us on LinkedIn

Book Demo Try Free Sign In

Pricing Plans

Transform 4-hour tasks into 5-minute wins. Save time. Standardise processes.

Free

$0

Limited features to encourage trial and growth.

5 documents
5 teams
5 vaults
5 folders

Pro

$19/user/mo

Everything in Free, plus:

Unlimited process documents
Unlimited teams
Unlimited vaults
Unlimited folders
PDF/Word Export
Document Versioning
Request Management
PII Redaction
Insights & Analytics
Process Maps
Fluency AI Chat
Confluence Integration
Custom Branding

Enterprise

Custom

Everything in Pro, plus:

SSO Integration
Onboarding & Training
SLA Support
Slack Support Channel
Deployment Assistance

Core Features

Feature	Free tier	Pro tier	Enterprise tier
Process Documents Capture step-by-step process documents and guides	5 documents	Unlimited	Unlimited
Teams Manage users by role and team	5 teams	Unlimited	Unlimited
Vaults Secure process document storage with access control	5 vaults	Unlimited	Unlimited
Folders Organize documents inside secure, structured folders	5 folders	Unlimited	Unlimited
PDF/Word Export Export process documents to PDF or Word	No	Yes	Yes

Advanced Features

Feature	Free tier	Pro tier	Enterprise tier
Document Versioning Track and manage document change history	No	Yes	Yes
Request Management Assign process tasks with due dates	No	Yes	Yes
PII Redaction Mask sensitive data in screenshots	No	Yes	Yes
Insights & Analytics Track views and engagement on documents	No	Yes	Yes
Process Maps Visualise processes across teams and tools	No	Yes	Yes
Fluency AI Chat Ask questions directly from document content	No	Yes	Yes

Enterprise & Support

Feature	Free tier	Pro tier	Enterprise tier
Confluence Integration Export documents to Confluence	No	Yes	Yes
Custom Branding Add logo to document exports	No	Yes	Yes
SSO Integration Enable secure login with Single Sign-On	No	No	Yes
Onboarding & Training Custom onboarding for enterprise clients	No	No	Yes
SLA Support Priority help with SLA guarantees	No	No	Yes
Slack Support Channel Private support via chat channels	No	No	Yes
Deployment Assistance Assist setup for large organisations	No	No	Yes

Trusted by leading operations teams

Stop wasting time on manual documentation

Start free today and create up to 5 SOPs, no credit card required.