Business
$19
USD/month/user
Document Generation
Automated process documentation creation
Word, PDF, and Confluence export options
Version control & conditional logic
Automatic PII/sensitive data redaction
Core Features
Web and desktop app access
Team and organisation management
Process mapping
Support
Australia-based support team
Best for: Teams ready to eliminate manual documentation bottlenecks and standardise critical processes
Enterprise
Minimum 35 users
Custom
Everything in Business, plus:
Enterprise Features
Platform-wide licensing options
Single Sign-On (SSO) integration
Onboarding and training sessions
Viewer licences available
Enhanced Support
Priority support with SLAs
Custom deployment assistance
Dedicated Teams/Slack support channel
Best for: Large organisations with complex compliance requirements and custom deployment needs
Contact us
Minimum 10 users
Early access to Fluency Process Observation
Real-time process capture with deviation tracking across teams
Interactive timeline visualisation with performance analytics and export
Full Fluency platform access
Best for operations teams seeking visibility into their complex, unstructured workflows.