Use Cases

Discover how Fluency transforms operations across various business scenarios with AI-powered tools that eliminate manual effort and streamline processes.

Assist Customers Without Repeating Yourself

Capture solutions to common customer queries and turn them into searchable documentation. Generate accurate guides from resolved tickets or walkthroughs.

Audit & Compliance Preparation – Without the Fire Drill

Generate audit-ready documentation aligned to internal controls. Supports ISO, SOC, CPS & regulatory audits with up-to-date, version-controlled documents.

Create Documents & SOPs Automatically

Record workflows and generate step-by-step SOPs with annotations, screenshots, & business logic. Ideal for internal processes, audits, compliance & training.

Onboard New Employees Without Starting From Scratch

Fluency generates new hire SOPs in minutes, helping teams onboard faster & more consistently, reducing the knowledge gap—no guesswork, no bottlenecks.

Train Your Team with SOP-Driven Knowledge Transfer

Turn workflows into best-practice documents. Capture expert knowledge with full context, enabling teams to self-serve answers & onboard without shadowing.

Stop Losing What Your Business Already Knows

Preserve critical operational knowledge by documenting workflows in real time to ensure institutional knowledge is retained through turnovers & role changes.

Support Software Implementation with Process-Driven Documentation

Document how to use new tools as they're rolled out. Fluency captures real interactions to produce step-by-step guides and SOPs, helping with digital adoption.

Stay in Step with Regulatory Change

Ensure documentation stays in sync with regulatory updates. Generate versioned SOPs with Fluency as changes are made in real workflows.

Document Your System Migration as You Go

Fluency supports smooth system migrations by capturing real user workflows—helping teams adapt quickly, creating guides for every phase of transition.

Turn Real-World Workflows into Structured SOPs

Turn videos of physical workflows into structured documentation instantly. Fluency converts recorded tasks into searchable, shareable documentation.

Stop wasting time on manual documentation

See how Fluency can transform your operations team's productivity with a personalised demo.