Stop Losing What Your Business Already Knows
Cut documentation time by 95%
Stop Losing What Your Business Already Knows
Cut documentation time by 95%
Stop Losing What Your Business Already Knows
Cut documentation time by 95%
Knowledge Preservation
When a team member leaves or a system changes, it’s not just a gap in headcount—it’s a risk to your operations. Unwritten workflows, shortcuts, and workarounds disappear, and what’s left behind is often guesswork or outdated SOPs that no one owns.
But it doesn’t have to be this way. Knowledge preservation isn’t just about documentation—it’s about designing systems that capture how work actually happens, so it can be reused, refined, and shared.
Knowledge Preservation
When a team member leaves or a system changes, it’s not just a gap in headcount—it’s a risk to your operations. Unwritten workflows, shortcuts, and workarounds disappear, and what’s left behind is often guesswork or outdated SOPs that no one owns.
But it doesn’t have to be this way. Knowledge preservation isn’t just about documentation—it’s about designing systems that capture how work actually happens, so it can be reused, refined, and shared.
Knowledge Preservation
When a team member leaves or a system changes, it’s not just a gap in headcount—it’s a risk to your operations. Unwritten workflows, shortcuts, and workarounds disappear, and what’s left behind is often guesswork or outdated SOPs that no one owns.
But it doesn’t have to be this way. Knowledge preservation isn’t just about documentation—it’s about designing systems that capture how work actually happens, so it can be reused, refined, and shared.
Trusted by the best Operations teams
Trusted by the best Operations teams
The real cost of manual process documentation
Time Drain
Teams lose 4–6 hours per process on tedious, error-prone documentation.
Key Person Risk
Critical knowledge stuck in people’s heads leads to costly dependencies.
Compliance & Audit Stress
Outdated or inconsistent SOPs increase audit risk and regulatory exposure.
The real cost of manual process documentation
Time Drain
Teams lose 4–6 hours per process on tedious, error-prone documentation.
Key Person Risk
Critical knowledge stuck in people’s heads leads to costly dependencies.
Compliance Risk
Outdated or inconsistent SOPs increase audit risk and regulatory exposure.
The real cost of manual process documentation
Time Drain
Teams lose 4–6 hours per process on tedious, error-prone documentation.
Key Person Risk
Critical knowledge stuck in people’s heads leads to costly dependencies.
Compliance & Audit Stress
Outdated or inconsistent SOPs increase audit risk and regulatory exposure.
Documentation that writes itself
1. Click record
Start with one click—no screenshots or formatting required.
2. Do your work
Run your workflow as usual. Fluency auto-records every action with full context.
3. Instant SOP
Get a complete, production-ready SOP in minutes—ready to share or store securely.
Documentation that writes itself
1. Click Record
Start with one click—no screenshots or formatting required.
2. Do your work
Run your workflow as usual. Fluency auto-records every action with full context.
3. Instant SOP
Get a complete, production-ready SOP in minutes—ready to share or store securely.
1. Click record
Start with one click—no screenshots or formatting required.
2. Do your work
Run your workflow as usual. Fluency auto-records every action with full context.
3. Instant SOP
Get a complete, production-ready SOP in minutes—ready to share or store securely.
Documentation that writes itself
50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically
Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.
Business Context, Not Just Clicks
Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process
50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically
Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.
Business Context, Not Just Clicks
Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process
50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically
Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.
Business Context, Not Just Clicks
Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process
What Causes Knowledge Loss?
A Practical Approach to Preserving What Matters
Where Fluency Fits
Keep Knowledge Flowing—Even When People Move On
What Causes Knowledge Loss?
A Practical Approach to Preserving What Matters
Where Fluency Fits
Keep Knowledge Flowing—Even When People Move On
Enterprise-Grade Security
Protect your process knowledge with infrastructure that meets enterprise compliance standards. Every recording, every SOP—secure by default.
SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Role-based Access Controls
Australian Data Sovereignty
Third-party Penetration testing
Enterprise-Grade Security
At Fluency, we understand that processes often contain an organisation's most sensitive information.
SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Role-based Access Controls
Australian Data Sovereignty
Third-party Penetration testing
Enterprise-Grade Security
At Fluency, we understand that processes often contain an organisation's most sensitive information.
SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency