Trust & Security
We strive to meet the highest level of security certification across borders and industries. Our compliance and certification are managed by Vanta and our audit partners.
SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Role-based Access Controls
Access is restricted by user role to enforce least-privilege principles across your organisation.
Australian Data Sovereignty
Your data stays in Australia—stored, processed, and protected under local laws.
Third-party Penetration Testing
External security experts regularly test our platform to ensure enterprise-grade protection.
FAQs
Common questions related to security, trust, and compliance.
Trust Center
Custom MSAs
Who is your compliance vendor?
Where are you based?
Privacy Policy
Trust Center
Custom MSAs
Who is your compliance vendor?
Where are you based?
Privacy Policy
Trust Center
Custom MSAs
Who is your compliance vendor?
Where are you based?
Privacy Policy
Trusted by Leading Operations Teams
Trusted by Leading Operations Teams
Trusted by Leading Operations Teams
See why teams love Fluency
"With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive."
Anthony Tregunna
Head of Operations
BoardRoom Australia
"Fluency has saved our team many hours of writing and updating documents. It has been a value-add having the ability to edit the procedures and redact sensitive information while keeping documents relevant and live."
Marco Fantozzi
Portfolio Analyst
Ophir Asset Management
"Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently."
Jacqueline Ong
Customer Service
MISUMI
"Fluency has streamlined our documentation across divisions, making processes consistent and easy to follow. It’s now a key part for our training and onboarding process."
Samuel Sheridan
Corporate M&A Analyst
Prime Financial Group
"Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don’t think I could ever go back to Word again!"
Anna Ye
Senior Corporate Accountant
Bennelong Funds Management
"If you’re a Chief of Staff, COO, or anyone focused on scaling operations, Fluency is a game-changer. If helps teams save time, streamline and document/refine processes, and operate with far more clarity and consistency."
Kelly Elbridge
Chief of Staff
Quickli
See why teams love Fluency
"With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive."
Anthony Tregunna
Head of Operations
BoardRoom Australia
"Fluency has saved our team many hours of writing and updating documents. It has been a value-add having the ability to edit the procedures and redact sensitive information while keeping documents relevant and live."
Marco Fantozzi
Portfolio Analyst
Ophir Asset Management
"Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently."
Jacqueline Ong
Customer Service
MISUMI
"Fluency has streamlined our documentation across divisions, making processes consistent and easy to follow. It’s now a key part for our training and onboarding process."
Samuel Sheridan
Corporate M&A Analyst
Prime Financial Group
"Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don’t think I could ever go back to Word again!"
Anna Ye
Senior Corporate Accountant
Bennelong Funds Management
"If you’re a Chief of Staff, COO, or anyone focused on scaling operations, Fluency is a game-changer. If helps teams save time, streamline and document/refine processes, and operate with far more clarity and consistency."
Kelly Elbridge
Chief of Staff
Quickli
See why teams love Fluency
"With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive."
Anthony Tregunna
Head of Operations
BoardRoom Australia
"Fluency has saved our team many hours of writing and updating documents. It has been a value-add having the ability to edit the procedures and redact sensitive information while keeping documents relevant and live."
Marco Fantozzi
Portfolio Analyst
Ophir Asset Management
"Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently."
Jacqueline Ong
Customer Service
MISUMI
"Fluency has streamlined our documentation across divisions, making processes consistent and easy to follow. It’s now a key part for our training and onboarding process."
Samuel Sheridan
Corporate M&A Analyst
Prime Financial Group
"Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don’t think I could ever go back to Word again!"
Anna Ye
Senior Corporate Accountant
Bennelong Funds Management
"If you’re a Chief of Staff, COO, or anyone focused on scaling operations, Fluency is a game-changer. If helps teams save time, streamline and document/refine processes, and operate with far more clarity and consistency."
Kelly Elbridge
Chief of Staff
Quickli
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency