Independently audited controls. Certified compliance with industry-leading standards.
All data is encrypted in transit and at rest using modern cryptographic protocols.
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Access is restricted by user role to enforce least-privilege principles across your organisation.
Data is stored and processed in the region you choose, with Australian and US regions available, under the privacy laws that apply there.
External security experts regularly test our platform to ensure enterprise-grade protection.
Yes, security is our top priority. Fluency is SOC2 Type I & II certified with enterprise-grade controls. All data is encrypted in transit and at rest, and we follow strict compliance standards for data handling and privacy.
Yes, your data is secure with Fluency. We maintain SOC 2 Type II compliance, which verifies our adherence to strict information security policies and procedures through independent auditing. For more detailed information about our security practices and compliance certifications, please visit our trust center at trust.getfluency.com.au.
Visit our trust center at trust.getfluency.com.au for detailed information about our security practices, compliance certifications, and data protection measures.
Fluency monitors compliance with Vanta to ensure we maintain the highest standards of security and regulatory compliance.
Yes, custom MSAs are available on our Enterprise Tier to meet specific organizational security and compliance requirements.
You can review our privacy policy at usefluency.com/privacy for detailed information about how we collect, use, and protect your personal information.
The team is based in San Francisco, USA and Melbourne, Australia. Customer data is stored and processed in the region you select, with Australian and US regions available, under the privacy and data protection laws that apply there.
“By removing bottlenecks, Fluency allows teams to focus on delivering secure and efficient payment services.”
Azra Amir, Head of Process Excellence APAC
“Post implementation of Fluency, the impact was instantaneous. Clear visibility, increased productivity, and measurable improvements.”
Mark Saliba, Chief Operating Officer
“Fluency is foundational in how we understand where to focus and where AI will actually create value.”
Nick Carnell, Chief Executive Officer
“It gave us the clarity to define what to build and how to prove the return.”
Jesse Gill, Chief Technology Officer
