Know Exactly What to Automate First

Prioritize, specify, commit. Surface the highest-impact automation candidates, quantified by annual ROI and redesigned step by step for immediate deployment.

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Fluency Improvements interface

The full picture from process redesign to business impact

Fluency surfaces automation candidates traceable back to the observed process, grounded in your workflow execution, concious of edge cases and variations.

Opportunities capability

Process re-engineering

The proposed process is mapped step by step against your current execution. Showing added agent steps, modified handoffs, and removed manual tasks across every system the work touches.

ROI quantification ahead of time

Each opportunity is scored with annual ROI, hours reclaimed per month, and teams the agent will span across.

Full visibility into what Fluency will deploy

Fluency automatically builds agents on your behalf once an opportunity is committed to. See the steps owned by agents, expected inputs, outputs and high-level overview of the agent.

Track improvements capability

Understand candidates before they are built

See exactly where Fluency's agents enter the workflow, what they handle autonomously, where humans stay in the loop, and why.

Deploy agents directly into the flow of work

Agents are re-designed to optimize for accuracy and efficiency, but will always align with existing systems, terminology and handoffs. Agents will never create additional complexity or friction.

Jesse Gill
There was clearly opportunity to make a big impact, but it was hard to quantify and hard to measure whether our approach was right. We were sitting and watching how people do things, doing the before and after manually. Fluency lets us do that quickly and easily. Speed is everything.

Jesse Gill

Chief Technology Officer

Johns Lyng Group
Jesse Gill
There was clearly opportunity to make a big impact, but it was hard to quantify and hard to measure whether our approach was right. We were sitting and watching how people do things, doing the before and after manually. Fluency lets us do that quickly and easily. Speed is everything.

Jesse Gill

Chief Technology Officer

Johns Lyng Group

How teams use Opportunities

Automate process heavy work

Replace repetitive processes with agents, slowly expand scope to more complex tasks.

Process redesign

Use your execution data to redesign workflows from the ground up.

Continuous Improvement

Always know how to transform your organization next. Deploy agents across more complex workflows, iterate.

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