Instant SOPs, Built for Banking
Cut documentation time by 95%
Instant SOPs, Built for Banking
Cut documentation time by 95%
Instant SOPs, Built for Banking
Cut documentation time by 95%
Trusted by Leading Operations Teams
Trusted by Leading Operations Teams
Trusted by Leading Operations Teams
Banking SOPs & Document Automation
In today’s banking environment, documenting processes accurately is critical—but it’s often treated as an afterthought. Whether it’s customer onboarding, transaction monitoring, internal audits or regulatory compliance, banks need precise, repeatable procedures. Yet most teams are still creating SOPs manually—using static documents that quickly become outdated or inaccessible.
Fluency delivers banking financial document automation that transforms how standard operating procedures are created, maintained, and accessed. Built for operational and compliance teams, Fluency captures workflows as they happen—turning them into structured SOPs in minutes, not hours.

Banking SOPs & Document Automation
In today’s banking environment, documenting processes accurately is critical—but it’s often treated as an afterthought. Whether it’s customer onboarding, transaction monitoring, internal audits or regulatory compliance, banks need precise, repeatable procedures. Yet most teams are still creating SOPs manually—using static documents that quickly become outdated or inaccessible.
Fluency delivers banking financial document automation that transforms how standard operating procedures are created, maintained, and accessed. Built for operational and compliance teams, Fluency captures workflows as they happen—turning them into structured SOPs in minutes, not hours.

Banking SOPs & Document Automation
In today’s banking environment, documenting processes accurately is critical—but it’s often treated as an afterthought. Whether it’s customer onboarding, transaction monitoring, internal audits or regulatory compliance, banks need precise, repeatable procedures. Yet most teams are still creating SOPs manually—using static documents that quickly become outdated or inaccessible.
Fluency delivers banking financial document automation that transforms how standard operating procedures are created, maintained, and accessed. Built for operational and compliance teams, Fluency captures workflows as they happen—turning them into structured SOPs in minutes, not hours.

The Problem With SOPs in Banking
What Is SOP Banking Automation?
Use Cases: How Banks Use Fluency
Built for Regulated Banking Environments
Benefits of Banking Financial Document Automation
Why Fluency?
The Problem With SOPs in Banking
What Is SOP Banking Automation?
Use Cases: How Banks Use Fluency
Built for Regulated Banking Environments
Benefits of Banking Financial Document Automation
Why Fluency?
The real cost of manual process documentation
Time Drain
Teams lose 4–6 hours per process on tedious, error-prone documentation.
Key Person Risk
Critical knowledge stuck in people’s heads leads to costly dependencies.
Compliance & Audit Stress
Outdated or inconsistent SOPs increase audit risk and regulatory exposure.
The real cost of manual process documentation
Time Drain
Teams lose 4–6 hours per process on tedious, error-prone documentation.
Key Person Risk
Critical knowledge stuck in people’s heads leads to costly dependencies.
Compliance Risk
Outdated or inconsistent SOPs increase audit risk and regulatory exposure.
The real cost of manual process documentation
Time Drain
Teams lose 4–6 hours per process on tedious, error-prone documentation.
Key Person Risk
Critical knowledge stuck in people’s heads leads to costly dependencies.
Compliance & Audit Stress
Outdated or inconsistent SOPs increase audit risk and regulatory exposure.
Documentation that writes itself
1. Click record
Start with one click—no screenshots or formatting required.
2. Do your work
Run your workflow as usual. Fluency auto-records every action with full context.
3. Instant SOP
Get a complete, production-ready SOP in minutes—ready to share or store securely.
Documentation that writes itself
1. Click Record
Start with one click—no screenshots or formatting required.
2. Do your work
Run your workflow as usual. Fluency auto-records every action with full context.
3. Instant SOP
Get a complete, production-ready SOP in minutes—ready to share or store securely.
1. Click record
Start with one click—no screenshots or formatting required.
2. Do your work
Run your workflow as usual. Fluency auto-records every action with full context.
3. Instant SOP
Get a complete, production-ready SOP in minutes—ready to share or store securely.
Documentation that writes itself

50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically

Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.

Business Context, Not Just Clicks
Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process

50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically

Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.

Business Context, Not Just Clicks
Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process

50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically

Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.

Business Context, Not Just Clicks
Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process

Enterprise-Grade Security
Protect your process knowledge with infrastructure that meets enterprise compliance standards. Every recording, every SOP—secure by default.

SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Role-based Access Controls
Australian Data Sovereignty
Third-party Penetration testing

Enterprise-Grade Security
At Fluency, we understand that processes often contain an organisation's most sensitive information.

SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Role-based Access Controls
Australian Data Sovereignty
Third-party Penetration testing

Enterprise-Grade Security
At Fluency, we understand that processes often contain an organisation's most sensitive information.

SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency