Operational visibility,

built for leaders

Insights & Versioning

Process Management

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Trusted by leading operations teams

See how teams document—and where to improve

Fluency gives leaders real-time insights into SOP usage, engagement, and change history—so you can drive accountability, standardisation, and continuous improvement.

Usage metrics

Track views, steps, and engagement across all documents.

Usage metrics

Trend analysis

See how SOP usage changes over time by team or process.

Trend analysis

Viewer-level insights

Know who’s engaging—and where gaps exist.

Viewer-level insights

Semantic versioning

Label updates clearly and manage change with precision.

Semantic versioning

See why teams love Fluency

With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive.

Anthony Tregunna profile picture

Anthony Tregunna

Head of Operations

BoardRoom Australia

Fluency has saved our team many hours of writing and updating documents. It has been a value-add having the ability to edit the procedures and redact sensitive information while keeping documents relevant and live.

Marco Fantozzi profile picture

Marco Fantozzi

Portfolio Analyst

Ophir Asset Management

Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently.

Jacqueline Ong profile picture

Jacqueline Ong

Customer Service

MISUMI

Fluency has streamlined our documentation across divisions, making processes consistent and easy to follow. It's now a key part for our training and onboarding process.

Samuel Sheridan profile picture

Samuel Sheridan

Corporate M&A Analyst

Prime Financial Group

Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don't think I could ever go back to Word again!

Anna Ye profile picture

Anna Ye

Senior Corporate Accountant

Bennelong Funds Management

If you're a Chief of Staff, COO, or anyone focused on scaling operations, Fluency is a game-changer. If helps teams save time, streamline and document/refine processes, and operate with far more clarity and consistency.

Kelly Elbridge profile picture

Kelly Elbridge

Chief of Staff

Quickli

Explore other features:
AI Process Documentation

Cut Documentation Time by 95%

Turn 4–6 hours of writing into a 5-minute recording. Fluency auto-records every step and creates a production-ready SOP in minutes.

50x faster documentation. Built for scale.

Learn More
AI Process Documentation preview

Security & trust

Protect your process knowledge with infrastructure that meets enterprise compliance standards. Every recording, every SOP—secure by default.

Compliance
SOC2 Type I & II Attested. Certified by independent auditors with enterprise-grade controls.
Investors
We've raised A$1.8M from trusted backers including Swinburne Ventures Limited, Archangel Ventures, 1MX and Orvel.
Industry
Fluency is rated 5 stars on G2.

Bring visibility to every process.