70% of work happens in shadow processes you've never seen
ERP logs, documented SOPs, approved workflows. Meanwhile, 70% of work happens in Excel, browsers, and email—completely invisible.
You standardized the process. Six months later, every region modified it. You don't know these variations exist.
Broken processes run for months before anyone notices. By then, the damage is done.
Find Excel workflows processing 40% of volume. No interviews, no consultants needed.
AI identifies patterns across all applications. What takes consultants months, Fluency does overnight.
See why top performers skip steps and where standards break down.
ROI calculator shows which processes are automation-ready with confidence scores.
Stop guessing which processes exist.
Find shadow workflows and hidden revenue opportunities in days, not months.
