You're making million-dollar decisions on interviews and intuition
Consultants spend months gathering opinions about how work happens. By the time you have a recommendation, the organization has already moved on.
Video: Finding 12,000 Hours to Automate
Every transformation starts with the same question: where do we begin? Fluency shows you exactly which workflows are manual, repetitive, and ready for automation—before you spend a dollar.
The problem with transformation today
Your process documentation is fiction
The Visio diagrams say one thing. The people doing the work do another. You're optimizing a version of reality that doesn't exist.
AI pilots keep stalling
You've launched three pilots. Two are stuck in 'evaluation.' One nobody uses. The board still wants to know when AI will show results.
What changes with Fluency
Fluency observes how work actually happens across every application, every team, every day. No surveys. No consultants. No six-month discovery projects.
See the work, not the story
Fluency captures workflows as they happen—across every system—and maps them automatically. You see which processes are standardized and which have fifteen shadow variants.
Find where AI will actually work
Not every process is ready for automation. Fluency surfaces the ones that are manual, repetitive, and stable enough to automate—ranked by impact.
Prove the transformation is working
Measure time, variance, and conformance before and after every initiative. Show the CFO exactly what changed—in hours saved and dollars recovered.
The old way vs. the Fluency way
The old way
- 6-month discovery projects that deliver a static PDF
- Consultant interviews that capture what people think they do
- Guessing which processes are 'ripe for automation'
- Hoping the AI investment pays off
The Fluency way
- Continuous visibility into how work evolves
- Observation that captures what people actually do
- Quantified ranking of automation candidates
- Measuring exactly how much it paid off
“Consultants were quoting me $300,000. I can do this in two months with Fluency. This is a huge save to my budget and my time.”
Hours to deploy
No integrations. No IT dependency. Install in the morning, see workflows by end of day.
Every workflow mapped
Including the work that happens between systems—the 70% that process mining misses.
Ranked opportunities
Know exactly which processes to automate first, based on actual volume, variance, and complexity.
Measurable ROI
Track every initiative with objective before-and-after data. No more 'we think it helped.'
Stop solving the wrong problems.
See which workflows are actually ready for AI—before you commit the budget.