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Support Software Change with SOPs

Cut documentation time by 95%

Support Software Change with SOPs

Cut documentation time by 95%

Support Software Change with SOPs

Cut documentation time by 95%

Support Software Implementation with Process-Driven Documentation

When teams implement new software, inconsistent usage, repeat questions, and patchy onboarding are common pain points. Fluency helps IT, ops, and training teams document exactly how tools are used—automatically—so users don’t rely on guesswork or forgotten walkthroughs.

Rather than creating one-off slide decks or tooltips, Fluency captures live user activity and converts it into structured, versioned documentation that reflects how new systems are actually used in your business.

Support Software Implementation with Process-Driven Documentation

When teams implement new software, inconsistent usage, repeat questions, and patchy onboarding are common pain points. Fluency helps IT, ops, and training teams document exactly how tools are used—automatically—so users don’t rely on guesswork or forgotten walkthroughs.

Rather than creating one-off slide decks or tooltips, Fluency captures live user activity and converts it into structured, versioned documentation that reflects how new systems are actually used in your business.

Support Software Implementation with Process-Driven Documentation

When teams implement new software, inconsistent usage, repeat questions, and patchy onboarding are common pain points. Fluency helps IT, ops, and training teams document exactly how tools are used—automatically—so users don’t rely on guesswork or forgotten walkthroughs.

Rather than creating one-off slide decks or tooltips, Fluency captures live user activity and converts it into structured, versioned documentation that reflects how new systems are actually used in your business.

Why Software Rollouts Fall Apart

How Fluency Supports Software Implementation

Who Uses Fluency During Software Rollouts?

Practical Benefits Beyond Initial Rollout

Tips for Better Rollouts Using Fluency

Structured Documentation for Successful Software Implementation

Why Software Rollouts Fall Apart

How Fluency Supports Software Implementation

Who Uses Fluency During Software Rollouts?

Practical Benefits Beyond Initial Rollout

Tips for Better Rollouts Using Fluency

Structured Documentation for Successful Software Implementation

Why Software Rollouts Fall Apart

How Fluency Supports Software Implementation

Who Uses Fluency During Software Rollouts?

Practical Benefits Beyond Initial Rollout

Tips for Better Rollouts Using Fluency

Structured Documentation for Successful Software Implementation

Trusted by Leading Operations Teams

Trusted by Leading Operations Teams

The real cost of manual process documentation

Time Drain

Teams lose 4–6 hours per process on tedious, error-prone documentation.


Key Person Risk

Critical knowledge stuck in people’s heads leads to costly dependencies.


Compliance & Audit Stress

Outdated or inconsistent SOPs increase audit risk and regulatory exposure.

The real cost of manual process documentation

Time Drain

Teams lose 4–6 hours per process on tedious, error-prone documentation.

Key Person Risk

Critical knowledge stuck in people’s heads leads to costly dependencies.

Compliance Risk

Outdated or inconsistent SOPs increase audit risk and regulatory exposure.

The real cost of manual process documentation

Time Drain

Teams lose 4–6 hours per process on tedious, error-prone documentation.


Key Person Risk

Critical knowledge stuck in people’s heads leads to costly dependencies.


Compliance & Audit Stress

Outdated or inconsistent SOPs increase audit risk and regulatory exposure.

Documentation that writes itself

1. Click record

Start with one click—no screenshots or formatting required.

2. Do your work

Run your workflow as usual. Fluency auto-records every action with full context.

3. Instant SOP

Get a complete, production-ready SOP in minutes—ready to share or store securely.

Documentation that writes itself

1. Click Record

Start with one click—no screenshots or formatting required.

2. Do your work

Run your workflow as usual. Fluency auto-records every action with full context.

3. Instant SOP

Get a complete, production-ready SOP in minutes—ready to share or store securely.

1. Click record

Start with one click—no screenshots or formatting required.

2. Do your work

Run your workflow as usual. Fluency auto-records every action with full context.

3. Instant SOP

Get a complete, production-ready SOP in minutes—ready to share or store securely.

Documentation that writes itself

50x Faster Documentation

Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically

Never Lose Institutional Knowledge

Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.

Business Context, Not Just Clicks

Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process

50x Faster Documentation

Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically

Never Lose Institutional Knowledge

Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.

Business Context, Not Just Clicks

Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process

50x Faster Documentation

Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically

Never Lose Institutional Knowledge

Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.

Business Context, Not Just Clicks

Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process

Enterprise-Grade Security

Protect your process knowledge with infrastructure that meets enterprise compliance standards. Every recording, every SOP—secure by default.

SOC 2 Type I & II

Independently audited controls. Certified compliance with industry-leading standards.

End-to-End Encryption

All data is encrypted in transit and at rest using modern cryptographic protocols.

PII Redaction

Automatically detects and redacts personal data, passwords, and other sensitive fields.

Role-based Access Controls

Australian Data Sovereignty

Third-party Penetration testing

Enterprise-Grade Security

At Fluency, we understand that processes often contain an organisation's most sensitive information.

SOC 2 Type I & II

Independently audited controls. Certified compliance with industry-leading standards.

End-to-End Encryption

All data is encrypted in transit and at rest using modern cryptographic protocols.

PII Redaction

Automatically detects and redacts personal data, passwords, and other sensitive fields.

Role-based Access Controls

Australian Data Sovereignty

Third-party Penetration testing

Enterprise-Grade Security

At Fluency, we understand that processes often contain an organisation's most sensitive information.

SOC 2 Type I & II

Independently audited controls. Certified compliance with industry-leading standards.

End-to-End Encryption

All data is encrypted in transit and at rest using modern cryptographic protocols.

PII Redaction

Automatically detects and redacts personal data, passwords, and other sensitive fields.

Stop wasting time on manual documentation

See how Fluency can transform your operations team's productivity with a personalised demo.

Stop wasting time on manual documentation

See how Fluency can transform your operations team's productivity with a personalised demo.

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