Built for the new era of operations
Latest update: Fluency 2.4
Fluency automatically documents any digital process and makes it easy for teams to map, understand, and improve operations together.
Latest update: Fluency 2.4
Built for the new era of operations
Fluency helps teams create accurate process documentation in minutes, not hours, with AI-powered tools that capture, organise, and share operational knowledge.
Documentation that writes itself
1. Click record
Start with one click, or delegate to the expert who knows the process best. No manual screenshots required.
2. Do your work
Run your workflow as usual—Fluency auto-captures every step, even in proprietary systems, with context and visuals.
3. Instant SOP
Get a complete, production-ready SOP in minutes - ready to share, store, or update with enterprise-grade security.
Documentation that writes itself
1. Click record
Start with one click, or delegate to the expert who knows the process best. No manual screenshots required.
2. Do your work
Run your workflow as usual—Fluency auto-captures every step, even in proprietary systems, with context and visuals.
3. Instant SOP
Get a complete, production-ready SOP in minutes - ready to share, store, or update with enterprise-grade security.
AI Process Documentation Generation
Transform manual processes into SOPs in minutes
1. Click Record
Record once and get complete documentation with annotated screenshots and business context. Cut 4-6 hour documentation time to just minutes and reduce onboarding time by 80%.
Automation handles 90% of the work, while our flexible editing suite gives you control to perfect your documentation to your exact standards.
Knowledge Management
Never lose critical operational knowledge again
Create a permanent, searchable repository of institutional knowledge that survives employee turnover. Track process changes with audit-logged version control to see how processes evolve over time.
Your Process Vault becomes the central source of truth for all operational knowledge, ensuring consistent operations.
Process Mapping
Connect high-level strategy with detailed execution
Visualise how processes connect in BPMN maps with clickable nodes that reveal detailed documentation. Unlike static diagrams, Fluency's maps link directly to up-to-date guides.
Zoom out to see business-level connections or zoom in to view exact implementation steps – breaking down knowledge silos between teams.
AI Process Documentation Generation
Transform manual processes into SOPs in minutes
1. Click Record
Record once and get complete documentation with annotated screenshots and business context. Cut 4-6 hour documentation time to just minutes and reduce onboarding time by 80%.
Automation handles 90% of the work, while our flexible editing suite gives you control to perfect your documentation to your exact standards.
Knowledge Management
Never lose critical operational knowledge again
Create a permanent, searchable repository of institutional knowledge that survives employee turnover. Track process changes with audit-logged version control to see how processes evolve over time.
Your Process Vault becomes the central source of truth for all operational knowledge, ensuring consistent operations.
Process Mapping
Connect high-level strategy with detailed execution
Visualise how processes connect in BPMN maps with clickable nodes that reveal detailed documentation. Unlike static diagrams, Fluency's maps link directly to up-to-date guides.
Zoom out to see business-level connections or zoom in to view exact implementation steps – breaking down knowledge silos between teams.
AI Process Documentation Generation
Transform manual processes into SOPs in minutes
1. Click Record
Record once and get complete documentation with annotated screenshots and business context. Cut 4-6 hour documentation time to just minutes and reduce onboarding time by 80%.
Automation handles 90% of the work, while our flexible editing suite gives you control to perfect your documentation to your exact standards.
Knowledge Management
Never lose critical operational knowledge again
Create a permanent, searchable repository of institutional knowledge that survives employee turnover. Track process changes with audit-logged version control to see how processes evolve over time.
Your Process Vault becomes the central source of truth for all operational knowledge, ensuring consistent operations.
Process Mapping
Connect high-level strategy with detailed execution
Visualise how processes connect in BPMN maps with clickable nodes that reveal detailed documentation. Unlike static diagrams, Fluency's maps link directly to up-to-date guides.
Zoom out to see business-level connections or zoom in to view exact implementation steps – breaking down knowledge silos between teams.
PII Redaction & Security Controls
Eliminate compliance risks with automatic detection and removal of sensitive data from text and images.
Request & Share Workflow
Request documentation from team members, share processes, and gather feedback,
all within one collaborative platform.
Enterprise Ready
Role-based access controls, SSO integration, and Australian data sovereignty meet enterprise security and compliance requirements.
Cross-Platform Compatibility
No integrations required—Fluency documents processes across all your applications.
PII Redaction & Security Controls
Eliminate compliance risks with automatic detection and removal of sensitive data from text and images.
Request & Share Workflow
Request documentation from team members, share processes, and gather feedback, all within one collaborative platform.
Enterprise Ready
Built for demanding organizations
Role-based access controls, SSO integration, and Australian data sovereignty meet enterprise security and compliance requirements.
Cross-Platform Compatibility
No integrations required—Fluency documents processes across all your applications.
PII Redaction & Security Controls
Eliminate compliance risks with automatic detection and removal of sensitive data from text and images.
Request & Share Workflow
Request documentation from team members, share processes, and gather feedback,
all within one collaborative platform.
Enterprise Ready
Role-based access controls, SSO integration, and Australian data sovereignty meet enterprise security and compliance requirements.
Cross-Platform Compatibility
No integrations required—Fluency documents processes across all your applications.
Frequently Asked Questions
What is Fluency?
How does Fluency work?
Who benefits from using Fluency?
What problems does Fluency solve?
How is Fluency different from traditional documentation tools?
Is my data secure with Fluency?
What about integration with existing systems?
What happens if my process changes?
Frequently Asked Questions
What is Fluency?
How does Fluency work?
Who benefits from using Fluency?
What problems does Fluency solve?
How is Fluency different from traditional documentation tools?
Is my data secure with Fluency?
What about integration with existing systems?
What happens if my process changes?
FAQs
What is Fluency?
How does Fluency work?
Who benefits from using Fluency?
What problems does Fluency solve?
How is Fluency different from traditional documentation tools?
Is my data secure with Fluency?
What about integration with existing systems?
What happens if my process changes?
Case studies
Made with
in Melbourne, Australia
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
Made with
in Melbourne, Australia
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
Made with
in Melbourne, Australia
© 2025 Farmor Software Pty Ltd T/A Fluency
Documentation that writes itself
1. Click Record
Start with one click, or delegate to the expert who knows the process best. No manual screenshots required.
2. Do your work
Run your workflow as usual—Fluency auto-captures every step, even in proprietary systems, with context and visuals.
3. Instant SOP
Get a complete, production-ready SOP in minutes - ready to share, store, or update with enterprise-grade security.
Documentation that writes itself
1. Click Record
Start with one click, or delegate to the expert who knows the process best. No manual screenshots required.
2. Do your work
Run your workflow as usual—Fluency auto-captures every step, even in proprietary systems, with context and visuals.
3. Instant SOP
Get a complete, production-ready SOP in minutes - ready to share, store, or update with enterprise-grade security.