✨ Fluency v3.0

Built for the new era of operations

Fluency helps teams create accurate process documentation in minutes, not hours, with AI-powered tools that capture, organise, and share operational knowledge.

Fluency features overview

Documentation that writes itself

1. Click record
Start with one click—no screenshots or formatting required.

2. Do your work
Run your workflow as usual. Fluency auto-records every action with full context.

3. Instant SOP
Get a complete, production-ready SOP in minutes—ready to share or store securely.

Fast documentation process

AI Process Documentation Generation

Record once and get complete documentation with annotated screenshots and business context. Cut 4-6 hour documentation time to just minutes and reduce onboarding time by 80%. Automation handles 90% of the work, while our flexible editing suite gives you control to perfect your documentation to your exact standards.

Knowledge management system

Knowledge Management

Create a permanent, searchable repository of institutional knowledge that survives employee turnover. Track process changes with audit-logged version control to see how processes evolve over time. Your Process Vault becomes the central source of truth for all operational knowledge, ensuring consistent operations.

Business context documentation

Process Mapping

Visualise how processes connect in BPMN maps with clickable nodes that reveal detailed documentation. Unlike static diagrams, Fluency maps link directly to up-to-date guides. Zoom out to see business-level connections or zoom in to view exact implementation steps – breaking down knowledge silos between teams.

Enterprise Ready
Role-based access controls, SSO integration, and Australian data sovereignty meet enterprise security and compliance requirements.
Request & Share Workflow
Request documentation from team members, share processes, and gather feedback, all within one collaborative platform.
PII Redaction
Eliminate compliance risks with automatic detection and removal of sensitive data from text and images.
Cross-Platform Compatibility
No integrations required—Fluency documents processes across all your applications.

Frequently Asked Questions

Fluency is an AI-powered process documentation platform that creates complete, production-ready SOPs in minutes. Simply record your screen while performing a task, and our AI generates comprehensive documentation with step-by-step instructions, context, and business reasoning.

Stop wasting time on manual documentation

See how Fluency can transform your operations team's productivity with a personalised demo.