Cut documentation time by 95%
Cut documentation time by 95%
Cut documentation time by 95%
Insurance Companies Document Automation
In insurance, documentation underpins every process—yet creating and managing that documentation remains one of the industry’s biggest operational challenges. Whether it’s policy administration, claims processing, underwriting, or audit compliance, insurers rely on accurate, consistent workflows to deliver value and manage risk.
Fluency solves this problem with intelligent insurance document automation—capturing workflows as they happen and turning them into structured, audit-ready SOPs in minutes. No more chasing screenshots, version conflicts, or compliance gaps. Just clear, accurate documentation that keeps up with your operations.
Insurance Companies Document Automation
In insurance, documentation underpins every process—yet creating and managing that documentation remains one of the industry’s biggest operational challenges. Whether it’s policy administration, claims processing, underwriting, or audit compliance, insurers rely on accurate, consistent workflows to deliver value and manage risk.
Fluency solves this problem with intelligent insurance document automation—capturing workflows as they happen and turning them into structured, audit-ready SOPs in minutes. No more chasing screenshots, version conflicts, or compliance gaps. Just clear, accurate documentation that keeps up with your operations.
Insurance Companies Document Automation
In insurance, documentation underpins every process—yet creating and managing that documentation remains one of the industry’s biggest operational challenges. Whether it’s policy administration, claims processing, underwriting, or audit compliance, insurers rely on accurate, consistent workflows to deliver value and manage risk.
Fluency solves this problem with intelligent insurance document automation—capturing workflows as they happen and turning them into structured, audit-ready SOPs in minutes. No more chasing screenshots, version conflicts, or compliance gaps. Just clear, accurate documentation that keeps up with your operations.
Trusted by Leading Operations Teams
Trusted by Leading Operations Teams
Why Traditional Documentation Slows Down Insurers
A Document Management System for Insurance Companies That Works in Real Time
Use Cases: How Insurers Use Fluency
Why Insurance Companies Choose Fluency
Built for Insurance Industry Needs
Tangible Benefits of Document Automation for Insurers
Why Fluency?
Why Traditional Documentation Slows Down Insurers
A Document Management System for Insurance Companies That Works in Real Time
Use Cases: How Insurers Use Fluency
Why Insurance Companies Choose Fluency
Built for Insurance Industry Needs
Tangible Benefits of Document Automation for Insurers
Why Fluency?
The real cost of manual process documentation
Time Drain
Teams lose 4–6 hours per process on tedious, error-prone documentation.
Key Person Risk
Critical knowledge stuck in people’s heads leads to costly dependencies.
Compliance & Audit Stress
Outdated or inconsistent SOPs increase audit risk and regulatory exposure.
The real cost of manual process documentation
Time Drain
Teams lose 4–6 hours per process on tedious, error-prone documentation.
Key Person Risk
Critical knowledge stuck in people’s heads leads to costly dependencies.
Compliance Risk
Outdated or inconsistent SOPs increase audit risk and regulatory exposure.
The real cost of manual process documentation
Time Drain
Teams lose 4–6 hours per process on tedious, error-prone documentation.
Key Person Risk
Critical knowledge stuck in people’s heads leads to costly dependencies.
Compliance & Audit Stress
Outdated or inconsistent SOPs increase audit risk and regulatory exposure.
Documentation that writes itself
1. Click record
Start with one click—no screenshots or formatting required.
2. Do your work
Run your workflow as usual. Fluency auto-records every action with full context.
3. Instant SOP
Get a complete, production-ready SOP in minutes—ready to share or store securely.
Documentation that writes itself
1. Click Record
Start with one click—no screenshots or formatting required.
2. Do your work
Run your workflow as usual. Fluency auto-records every action with full context.
3. Instant SOP
Get a complete, production-ready SOP in minutes—ready to share or store securely.
1. Click record
Start with one click—no screenshots or formatting required.
2. Do your work
Run your workflow as usual. Fluency auto-records every action with full context.
3. Instant SOP
Get a complete, production-ready SOP in minutes—ready to share or store securely.
Documentation that writes itself
50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically
Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.
Business Context, Not Just Clicks
Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process
50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically
Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.
Business Context, Not Just Clicks
Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process
50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically
Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.
Business Context, Not Just Clicks
Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process
Enterprise-Grade Security
Protect your process knowledge with infrastructure that meets enterprise compliance standards. Every recording, every SOP—secure by default.
SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Role-based Access Controls
Australian Data Sovereignty
Third-party Penetration testing
Enterprise-Grade Security
At Fluency, we understand that processes often contain an organisation's most sensitive information.
SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Role-based Access Controls
Australian Data Sovereignty
Third-party Penetration testing
Enterprise-Grade Security
At Fluency, we understand that processes often contain an organisation's most sensitive information.
SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency