Instant SOPs,
Built for Enterprise
Turn workflows into audit-proof SOPs,
unlock knowledge fast.
Cut documentation time by 95%
Book a demo
Trusted by the best Operations teams
Instant SOPs,
Built for Enterprise
Turn workflows into audit-proof SOPs, unlock knowledge fast.
Cut documentation time by 95%
Book a demo
Trusted by the best Operations teams
Instant SOPs,
Built for Enterprise
Turn workflows into audit-proof SOPs, unlock knowledge fast.
Cut documentation time by 95%
Book a demo
Trusted by the best Operations teams
The real cost of manual process documentation
Time Drain
Your teams lose 4-6 hours per process on tedious documentation that's often inaccurate or incomplete.
Key Person Risk
Knowledge trapped in people’s heads creates critical-person dependency—leaving you exposed when team members move on.
Compliance & Audit Stress
Inconsistent or outdated SOPs heighten compliance risk, turning audits into a regulatory nightmare.
The real cost of manual process documentation
Time Drain
Your teams lose 4-6 hours per process on tedious documentation that's often inaccurate or incomplete.
Key Person Risk
Knowledge trapped in people’s heads creates critical-person dependency—leaving you exposed when team members move on.
Compliance Risk
Outdated or inconsistent documentation creates audit failures and regulatory exposure.
The real cost of manual process documentation
Time Drain
Your teams lose 4-6 hours per process on tedious documentation that's often inaccurate or incomplete.
Key Person Risk
Knowledge trapped in people’s heads creates critical-person dependency—leaving you exposed when team members move on.
Compliance & Audit Stress
Inconsistent or outdated SOPs heighten compliance risk, turning audits into a regulatory nightmare.
Documentation that writes itself
1. Click record
Start with one click, or delegate to the expert who knows the process best. No manual screenshots required.
2. Do your work
Run your workflow as usual—Fluency auto-captures every step, even in proprietary systems, with context and visuals.
3. Instant SOP
Get a complete, production-ready SOP in minutes - ready to share, store, or update with enterprise-grade security.
Documentation that writes itself
1. Click Record
Start with one click, or delegate to the expert who knows the process best. No manual screenshots required.
2. Do your work
Run your workflow as usual—Fluency auto-captures every step, even in proprietary systems, with context and visuals.
3. Instant SOP
Get a complete, production-ready SOP in minutes - ready to share, store, or update with enterprise-grade security.
Documentation that writes itself
1. Click record
Start with one click, or delegate to the expert who knows the process best. No manual screenshots required.
2. Do your work
Run your workflow as usual—Fluency auto-captures every step, even in proprietary systems, with context and visuals.
3. Instant SOP
Get a complete, production-ready SOP in minutes - ready to share, store, or update with enterprise-grade security.
Why teams choose Fluency
50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically
Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.
Business Context, Not Just Clicks
Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process
Why teams choose Fluency
50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically
Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.
Capture Context, Not Just Clicks
Move beyond "click here" guides - our AI captures full business context and generates complete, production-ready documentation with 99% accuracy in minutes.
Get Started
Learn More
Why teams choose Fluency
50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically
Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.
Capture Context,
Not Just Clicks
Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process
See why teams love Fluency
Investment Manager
"Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don’t think I could ever go back to Word again!"
Anna Ye
Senior Corporate Accountant, Bennelong Funds Management
Global Manufacturing & Automation Leader
"Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently."
Jacqueline Ong
Customer Service, MISUMI
Leading Corporate Services Provider
"With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive."
Anthony Tregunna
Operations Manager, BoardRoom
See why teams love Fluency
Leading Corporate Services Provider
"With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive."
Anthony Tregunna
Operations Manager, BoardRoom
Global Manufacturing & Automation Leader
"Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently."
Jacqueline Ong
Customer Service, MISUMI
Investment Manager
"Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don’t think I could ever go back to Word again!"
Anna Ye
Senior Corporate Accountant, Bennelong Funds Management
Enterprise-grade security for your critical process knowledge
Your processes contain sensitive information that requires protection.
Fluency delivers comprehensive security that meets enterprise compliance requirements.
SOC 2 Type I & II
Independently verified security controls with annual audits to protect your data
End-to-End Encryption
All process recordings and documentation are fully encrypted in transit and at rest
PII Redaction
Automatic detection and removal of sensitive information like passwords and personal data
Role-based Access Controls
Australian Data Sovereignty
Third-party Penetration testing
Enterprise-grade security for your critical process knowledge
At Fluency, we understand that processes often contain an organisation's most sensitive information.
SOC 2 Type I & II
Independently verified security controls with annual audits to protect your data
End-to-End Encryption
All process recordings and documentation are fully encrypted in transit and at rest
PII Redaction
Automatic detection and removal of sensitive information like passwords and personal data
Role-based Access Controls
Australian Data Sovereignty
Third-party Penetration testing
Enterprise-grade security for your critical process knowledge
At Fluency, we understand that processes often contain an organisation's most sensitive information.
SOC 2 Type I & II
Independently verified security controls with annual audits to protect your data
End-to-End Encryption
All process recordings and documentation are fully encrypted in transit and at rest
PII Redaction
Automatic detection and removal of sensitive information like passwords and personal data
Frequently Asked Questions
What is Fluency?
How does Fluency work?
Who benefits from using Fluency?
What problems does Fluency solve?
How is Fluency different from traditional documentation tools?
Is my data secure with Fluency?
What about integration with existing systems?
What happens if my process changes?
Frequently Asked Questions
What is Fluency?
How does Fluency work?
Who benefits from using Fluency?
What problems does Fluency solve?
How is Fluency different from traditional documentation tools?
Is my data secure with Fluency?
What about integration with existing systems?
What happens if my process changes?
FAQs
What is Fluency?
How does Fluency work?
Who benefits from using Fluency?
What problems does Fluency solve?
How is Fluency different from traditional documentation tools?
Is my data secure with Fluency?
What about integration with existing systems?
What happens if my process changes?
Case studies
Made with
in Melbourne, Australia
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
Made with
in Melbourne, Australia
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
Made with
in Melbourne, Australia
© 2025 Farmor Software Pty Ltd T/A Fluency
See why teams love Fluency
Investment Manager
"Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don’t think I could ever go back to Word again!"
Anna Ye
Senior Corporate Accountant, Bennelong Funds Management
Global Manufacturing & Automation Leader
"Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently."
Jacqueline Ong
Customer Service, MISUMI
Leading Corporate Services Provider
"With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive."
Anthony Tregunna
Operations Manager, BoardRoom
See why teams love Fluency
Investment Manager
"Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don’t think I could ever go back to Word again!"
Anna Ye
Senior Corporate Accountant, Bennelong Funds Management
Global Manufacturing & Automation Leader
"Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently."
Jacqueline Ong
Customer Service, MISUMI
Leading Corporate Services Provider
"With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive."
Anthony Tregunna
Operations Manager, BoardRoom