Real-Time Visibility

See

what

work gets done.

Monitor how work actually flows across your organization.
For COOs managing 100+ operational staff.

See Live Demo

How Fluency Works

From zero visibility to complete operational intelligence in three decisive steps.

Deploy in Minutes

2 minutes

Install Fluency like Zoom. No APIs, no IT project. Full capture begins instantly.

See the Invisible

48 hours

Fluency captures how work flows across applications — no change to how your team works.

Never Fly Blind Again

Ongoing

Real-time alerts, living SOPs, and complete operational intelligence. Problems caught in 5 minutes, not quarters.

Your Operations Today vs. Tomorrow

Stop waiting months to find problems. Start seeing everything as it happens.

Traditional Methods	Fluency
Quarterly Process Audits • Pay $50–300K for limited snapshots • Always learning what went wrong last quarter	Real-Time Process Intelligence • See how work flows across all systems • Spot bottlenecks instantly and fix them
Static SOPs in SharePoint • 200-page PDFs no one reads • Outdated the day they’re published	Living SOPs from Best Practices • Auto-capture how top performers work • Docs evolve with real workflows
Excel Trackers & Manual Logs • Rely on self-reported data • Miss 80% of what really happens	Effortless Work Pattern Discovery • Map workflows without manual tracking • Uncover hidden 20% of work causing delays
Finding Problems After Complaints • Escalations are your early warning system • Always firefighting, never preventing	Proactive Process Optimization • Catch inefficiencies before they hurt customers • Find root causes, not just symptoms

Process Visibility

Real-Time Process Intelligence

• See how work flows across all systems
• Spot bottlenecks instantly and fix them

Quarterly Process Audits

• Pay $50–300K for limited snapshots
• Always learning what went wrong last quarter

Documentation

Living SOPs from Best Practices

• Auto-capture how top performers work
• Docs evolve with real workflows

Static SOPs in SharePoint

• 200-page PDFs no one reads
• Outdated the day they’re published

Data Collection

Effortless Work Pattern Discovery

• Map workflows without manual tracking
• Uncover hidden 20% of work causing delays

Excel Trackers & Manual Logs

• Rely on self-reported data
• Miss 80% of what really happens

Problem Detection

Proactive Process Optimization

• Catch inefficiencies before they hurt customers
• Find root causes, not just symptoms

Finding Problems After Complaints

• Escalations are your early warning system
• Always firefighting, never preventing

Built for How Enterprise Really Works

Every feature designed to solve real operational challenges at scale.

See everything as it happens

Watch work flow across every system and application in real-time. Spot when things go off-track before they spiral into bigger problems.

Works with what you already have

Plugs into any system—old or new—without touching a single line of code. No IT projects. No months of setup. Just immediate visibility.

Perfect Process Document

This procedure outlines the standardized process for onboarding high-net-worth clients to ensure compliance with regulatory requirements while providing exceptional...

Aug 26, 202513 minVersion 1.0.0

Step 1: Verify client identity and complete Know Your Customer (KYC) documentation by entering client information in the secure verification portal.

Turn your best people into everyone's teacher

Automatically captures how top performers work and turns their methods into step-by-step guides. Knowledge stays even when people leave.

Stop problems before they start

Get warnings when deadlines are at risk, not after you've already missed them. Know what to fix and exactly how to fix it.

New software shouldn't take a year to implement.

Here's what you can see with Fluency in just 30 days.

Today

Day 5

Day 30

Turn the lights on.

Deploy in under an hour, no integration required
See live execution across CRM, ERP, Excel, and email instantly
Detect process deviations in 5 minutes

Get confident.

Monitor execution consistency across teams and systems
Capture best performers' methods as living SOPs automatically
Spot SLA risks and compliance breakdowns in real time

Wonder why you waited.

100% visibility into how work is actually performed
Continuous audit-readiness and SLA compliance
Operational resilience improved by an order of magnitude

See what you've been missing

Fluency is the fastest way to get real-time insights into your operations.
No more waiting months for results.

See it in action

Why Operations Leaders Choose Fluency

See how we stack up against traditional process mining tools.

Traditional Process Mining	Fluency
Find out next quarter your process failed	Know in 5 minutes when something's off
Wait 6-12 months for IT to connect systems	See everything in 2 hours
Lose knowledge when good people leave	Automatically capture what works
React to disasters after they happen	Prevent problems before they start
Need dedicated IT team for months	Install yourself this afternoon

Find out next quarter your process failed

Fluency:Know in 5 minutes when something's off

Traditional:Find out next quarter your process failed

Wait 6-12 months for IT to connect systems

Fluency:See everything in 2 hours

Traditional:Wait 6-12 months for IT to connect systems

Lose knowledge when good people leave

Fluency:Automatically capture what works

Traditional:Lose knowledge when good people leave

React to disasters after they happen

Fluency:Prevent problems before they start

Traditional:React to disasters after they happen

Need dedicated IT team for months

Fluency:Install yourself this afternoon

Traditional:Need dedicated IT team for months

Data Privacy & Security

Enterprise-grade protection.

Your operational data deserves bank-level security. Fluency delivers multiple layers of security to safeguard your processes, procedures and sensitive information.

Visit Trust Center

SOC 2 Type I & II Attested
End-to-End Encryption
PII Redaction
Role-Based Access
Data Residency Control
External Penetration Testing

SOC 2 AttestedAICPA Certified

“Fluency has greatly supported the SOP management in Payment Operations, making documentation easier, more collaborative, and more compliant. By removing bottlenecks, Fluency allows teams to focus on delivering secure and efficient payment services.”

Azra Amir

Head of Process Excellence APAC at Aon

“With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive.”

Anthony Tregunna

Head of Operations at BoardRoom Australia

“I have 125 processes that I need to convert into SOPs, and consultants were quoting me $300,000. I can do this in two months with Fluency. This is a huge save to my budget and my time.”

Jeff Champion

Vice President Accounting - Americas at PVH

FAQ

Frequently asked questions about Fluency Vision.

Fluency

See What You've Been Missing

Experience the power of live process intelligence.
Book a demo to see how Fluency can transform your business operations.