Instant SOPs,

Built for Enterprise

Process Documentation Tool

Cut documentation time by 95%

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The real cost of manual process documentation

Time Drain

Teams lose 4–6 hours per process on tedious, error-prone documentation.

Key Person Risk

Critical knowledge stuck in people's heads leads to costly dependencies.

Compliance & Audit Stress

Outdated or inconsistent SOPs increase audit risk and regulatory exposure.

Documentation that writes itself

1. Click record
Start with one click—no screenshots or formatting required.

2. Do your work
Run your workflow as usual. Fluency auto-records every action with full context.

3. Instant SOP
Get a complete, production-ready SOP in minutes—ready to share or store securely.

Fast documentation process

50x Faster Documentation

Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically

Knowledge management system

Never Lose Institutional Knowledge

Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.

Business context documentation

Business Context, Not Just Clicks

Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process

See why teams love Fluency

With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive.

Anthony Tregunna profile picture

Anthony Tregunna

Head of Operations

BoardRoom Australia

Fluency has saved our team many hours of writing and updating documents. It has been a value-add having the ability to edit the procedures and redact sensitive information while keeping documents relevant and live.

Marco Fantozzi profile picture

Marco Fantozzi

Portfolio Analyst

Ophir Asset Management

Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently.

Jacqueline Ong profile picture

Jacqueline Ong

Customer Service

MISUMI

Fluency has streamlined our documentation across divisions, making processes consistent and easy to follow. It's now a key part for our training and onboarding process.

Samuel Sheridan profile picture

Samuel Sheridan

Corporate M&A Analyst

Prime Financial Group

Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don't think I could ever go back to Word again!

Anna Ye profile picture

Anna Ye

Senior Corporate Accountant

Bennelong Funds Management

If you're a Chief of Staff, COO, or anyone focused on scaling operations, Fluency is a game-changer. If helps teams save time, streamline and document/refine processes, and operate with far more clarity and consistency.

Kelly Elbridge profile picture

Kelly Elbridge

Chief of Staff

Quickli

Security & trust

Protect your process knowledge with infrastructure that meets enterprise compliance standards. Every recording, every SOP—secure by default.

Compliance
SOC2 Type I & II Attested. Certified by independent auditors with enterprise-grade controls.
Investors
We've raised A$1.8M from trusted backers including Swinburne Ventures Limited, Archangel Ventures, 1MX and Orvel.
Industry
Fluency is rated 5 stars on G2.

Frequently Asked Questions

Fluency is an AI-powered process documentation platform that creates complete, production-ready SOPs in minutes. Simply record your screen while performing a task, and our AI generates comprehensive documentation with step-by-step instructions, context, and business reasoning.

Stop wasting time on manual documentation

See how Fluency can transform your operations team's productivity with a personalised demo.