Top 10 Scribe Alternatives for Process Documentation

While Scribe is a popular choice for process documentation, it's not the only tool available. Depending on your needs, other platforms might offer better features or flexibility for your team. Below, we'll explore 10 top Scribe alternatives, including their key features, pros, cons, and pricing, so you can make a well-informed decision.

1. Fluency

https://usefluency.com/

Fluency is an AI-powered process documentation tool designed for enterprises that require comprehensive, secure, and compliant documentation. It captures every step of a workflow, along with the rationale behind each decision, ensuring that your SOPs are both accurate and context-rich.

Best for...

Enterprises in regulated industries or those needing detailed, secure documentation.

Pros

• AI-Driven Automation: Fluency significantly reduces the time spent on manual documentation, automating the process to save valuable hours.

• Context-Aware Process Capture: Captures not only the steps but also the rationale behind each action, ensuring accurate, context-rich SOPs.

• Enterprise-Grade Security: Includes SOC2 compliance, Australian data sovereignty, and automatic PII redaction, making it ideal for highly regulated sectors.

• BPMN Process Mapping Tools: Powerful process mapping features allow teams to visualise complex workflows, helping to optimise and understand every step of the process.

• Records Physical Processes: Fluency can capture physical workflows (e.g., warehouse operations, machine setups) and turn them into detailed documentation.

• No Integration Required: Unlike some tools, Fluency doesn't require additional apps or complicated integrations—simply use the platform to record and document your processes.

Cons

• Best Suited for Larger Enterprises: Fluency's full capabilities are designed for businesses with complex workflows. While it's perfect for large enterprises, smaller teams may not need all the advanced features.

Pricing

Pricing starts at $19/user/month, with custom plans available for larger teams and enterprises. Fluency offers a free plan with limited functionality.

2. Tango

https://www.tango.ai/

Tango is a user-friendly tool that allows teams to create interactive process guides by capturing screenshots and automatically generating step-by-step instructions. It's ideal for those who want a quick and simple way to document workflows.

Best for...

Teams that need a simple tool for creating interactive guides with quick sharing options.

Pros

• Easy-to-use interface, perfect for teams without a dedicated technical resource.

• Allows for quick sharing via links or pinned guides within existing software.

• Interactive guides let users follow along with the process as it's being documented.

Cons

• The sidebar showing the guide can be distracting during the creation process.

• Limited customisation options compared to more advanced tools like Fluency.

Pricing

• Basic: Free

• Pro: From $20/user/month

• Business: Custom pricing available

3. UserGuiding

https://userguiding.com/

UserGuiding is an interactive guide creation platform, best known for its ability to create user onboarding experiences. It's particularly useful for teams in software development or SaaS companies who need to provide users with hands-on, interactive tutorials.

Best for...

IT teams and developers looking to create interactive product tours and onboarding guides.

Pros

• Interactive walkthroughs and onboarding checklists.

• Allows for easy collection of user feedback directly in the app.

• Simple analytics to track guide effectiveness.

Cons

• Some customisation options require technical expertise, which might make it less accessible for non-technical users.

• More focused on onboarding than general process documentation.

Pricing

• Free Trial: 14-day trial

• Basic: From $89/month

• Professional: From $389/month

4. Loom

https://www.loom.com/

Loom allows users to create video-based SOPs by recording their screen and voice. It's ideal for teams that prefer video tutorials over written documentation and need a solution for explaining complex processes visually.

Best for...

Teams that prefer video-based tutorials and need an easy screen recording solution.

Pros

• Simple screen recording with the ability to add audio narration.

• Video transcriptions are automatically generated, making it easier to convert video content into written guides.

• Seamless sharing and embedding into tools like Slack and Google Workspace.

Cons

• Not as structured as other tools when it comes to creating detailed step-by-step guides.

• Some users report frequent crashes, especially on cloud-based versions.

Pricing

• Starter: Free

• Business: From $12.50/user/month

5. FlowShare

https://getflowshare.com/

FlowShare is a process documentation tool that captures workflows and generates step-by-step guides, but it's unique in that it works entirely offline and stores documentation locally, making it a good fit for businesses that prioritise data privacy and local storage.

Best for...

Teams who need offline documentation and prefer local storage.

Pros

• Automatic process capture with the ability to save guides locally.

• Option to customise guides with company branding.

• Ideal for businesses that prefer offline documentation tools.

Cons

• Only available for Windows users, limiting its compatibility with other operating systems.

• Lacks cloud-based collaboration features.

Pricing

• Basic: Free

• Professional: $40/month

6. Zight

https://zight.com/

Zight is a screen recording tool that focuses on making your process documentation more engaging by allowing you to create videos and GIFs. It's a great choice for teams that want to create dynamic, multimedia SOPs.

Best for...

Teams needing engaging video content for their process documentation.

Pros

• Ability to capture both screen and camera for richer, more engaging tutorials.

• Customisable GIF creation to share quick, visual guides.

• AI-generated video titles and descriptions to help organise content.

Cons

• Does not prioritise detailed, written SOPs; better suited for visual documentation.

• Lacks in-depth features for creating structured process maps.

Pricing

• Basic: Free

• Pro: From $7.95/month

7. UiPath

https://www.uipath.com/

UiPath is primarily known for its robotic process automation (RPA) features, but it also offers a task capture tool that helps document processes. It's a great option for businesses that want to automate workflows and capture documentation as part of the process.

Best for...

Enterprises looking for AI-driven process automation and documentation.

Pros

• Powerful process automation capabilities that go beyond just documentation.

• Process mapping and diagramming features to visualise workflows.

• Advanced analytics to measure efficiency.

Cons

• Task capture tool is simple compared to dedicated process documentation tools.

• High learning curve due to the complexity of RPA features.

Pricing

• Basic: Free

• Pro: From $420/month

8. Fleeq

https://fleeq.io/

Fleeq is a tool that helps teams create short video clips (GIFs) to train employees or document processes. It's perfect for businesses that want to deliver training in a more visual, bite-sized format.

Best for...

Teams that want to create short, digestible training videos.

Pros

• Create short, engaging GIFs for quick training.

• Built-in knowledge base for sharing content across teams.

• Real-time metrics to track how users engage with the content.

Cons

• Primarily focused on GIF creation, so it may not be the best option for detailed process documentation.

• Lacks advanced customisation options.

Pricing

• Trial: Free for 14 days

• Enterprise: Custom pricing

9. Trainual

https://trainual.com/

Trainual is designed to help businesses create and manage training materials. It allows you to document processes, policies, and company knowledge, and is best suited for businesses that need an all-in-one platform for knowledge management.

Best for...

Businesses looking to systemise their entire operations with a comprehensive knowledge base.

Pros

• Comprehensive knowledge base for organising processes and policies.

• Easy to search through training materials and documentation.

• Allows embedding videos and documents to make training more interactive.

Cons

• On the pricier side compared to other alternatives.

• More focused on training rather than detailed process mapping.

Pricing

• Free Trial: 7-day trial

• Small Plan: $299/month

10. iORad

https://www.iorad.com/

iORad is a tool that captures your screen and mouse movements to create step-by-step tutorials. It offers a unique combination of interactive instructions and video-based content, making it ideal for teams who need engaging, dynamic training materials.

Best for...

Teams wanting interactive, step-by-step tutorials with video and visual instructions.

Pros

• Interactive Tutorials: Captures both mouse and keyboard actions to build detailed guides.

• Video Clips: Includes video elements in your tutorials for personalised guidance.

• Blurring Tool: Lets you blur areas of the screen to focus on important details.

Cons

• Pricey: Other platforms (like Scribe) offer similar features at a lower price point.

• Lacks Process Mapping: Not ideal for businesses looking for advanced process mapping tools.

Pricing

• Basic: Free

• Individual: $200/month

• Team: $500/month

Conclusion

Choosing the right tool for process documentation depends on your team's needs. While Scribe is a solid choice, tools like Fluency provide advanced features like security, process mapping, and physical process capture, making it an excellent option for enterprises and regulated industries. If your team requires interactive or video-based guides, tools like Tango, Loom, and iORad are worth considering. Ultimately, the best tool will be the one that aligns with your business's documentation style and workflow complexity. We hope this comparison helps you make an informed decision based on your team's unique needs.