Operational Visibility Reimagined
See your operations like never before
Transform operations monitoring with real-time, engineering-grade workflow visibility.
Operational Visibility Reimagined
See your operations like never before
Transform operations monitoring with real-time, engineering-grade workflow visibility.
Operational Visibility Reimagined
See your operations like never before
Transform operations monitoring with real-time, engineering-grade workflow visibility.
Trusted by the best Operations teams
Trusted by the best Operations teams
Operations Teams Have Been Flying Blind
While technical teams leverage sophisticated monitoring dashboards,
operations teams have been left behind:
No Visibility
No real-time visibility into process execution
Late Discoveries
Bottlenecks discovered too late after deadlines are missed
Poor Measurement
Performance measured inconsistently or not at all
Introducing Process Observation
Transform chaotic, unstructured operations into visible, measurable processes that can be monitored, optimised, and improved in real-time.
Introducing Process Observation
Transform chaotic, unstructured operations into visible, measurable processes that can be monitored, optimised, and improved in real-time.
Introducing Process Observation
Transform chaotic, unstructured operations into visible, measurable processes that can be monitored, optimised, and improved in real-time.
Key Capabilities
Engineering-Grade Visibility for Operations
Everything you need to transform how your operations team works
Real-Time Process Monitoring
Track business process execution as it happens with the same level of detail engineering teams expect.
Performance Intelligence
Make data-driven decisions with comprehensive analytics.
SLA Management & Compliance
Never miss a deadline again with proactive alerts and tracking.
Document & Task Orchestration
Connect your entire operational ecosystem seamlessly.
Key Capabilities
Engineering-Grade Visibility for Operations
Everything you need to transform how your operations team works
Real-Time Process Monitoring
Track business process execution as it happens with the same level of detail engineering teams expect.
Performance Intelligence
Make data-driven decisions with comprehensive analytics.
SLA Management & Compliance
Never miss a deadline again with proactive alerts and tracking.
Document & Task Orchestration
Connect your entire operational ecosystem seamlessly.
Key Capabilities
Engineering-Grade Visibility for Operations
Everything you need to transform how your operations team works
Real-Time Process Monitoring
Track business process execution as it happens with the same level of detail engineering teams expect.
Performance Intelligence
Make data-driven decisions with comprehensive analytics.
SLA Management & Compliance
Never miss a deadline again with proactive alerts and tracking.
Document & Task Orchestration
Connect your entire operational ecosystem seamlessly.
Business Impact
From Hidden Knowledge to Clear Insight
Transform how your operations team works with real-time visibility and insights
Visibility
Transform tribal knowledge into visible, measurable processes
Improvement
Reduce cycle times by eliminating identified bottlenecks
Security
Enterprise-ready with full SOC 2 Type I & II compliance
Join Our Paid Beta Program
Help shape the future of operations management. Get early access to Process Observation at a special introductory price.
Early Access
Minimum 10 users
Contact us
Real-time process capture with deviation tracking across teams
Interactive timeline visualisation with performance analytics and export
Full Fluency platform access
Perfect for operations teams seeking visibility into their complex, unstructured workflows.
Schedule a Demo Now
Join Our Paid Beta Program
Help shape the future of operations management. Get early access to Process Observation at a special introductory price.
Early Access
Minimum 10 users
Contact us
Real-time process capture with deviation tracking across teams
Interactive timeline visualisation with performance analytics and export
Full Fluency platform access
Perfect for operations teams seeking visibility into their complex, unstructured workflows.
Schedule a Demo Now
Join Our Paid Beta Program
Help shape the future of operations management. Get early access to Process Observation at a special introductory price.
Early Access
Minimum 10 users
Contact us
Real-time process capture with deviation tracking across teams
Interactive timeline visualisation with performance analytics and export
Full Fluency platform access
Perfect for operations teams seeking visibility into their complex, unstructured workflows.
Schedule a Demo Now
Enterprise-Grade Security
Protect your process knowledge with infrastructure that meets enterprise compliance standards. Every recording, every SOP—secure by default.
SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Role-based Access Controls
Australian Data Sovereignty
Third-party Penetration testing
Enterprise-Grade Security
At Fluency, we understand that processes often contain an organisation's most sensitive information.
SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Role-based Access Controls
Australian Data Sovereignty
Third-party Penetration testing
Enterprise-Grade Security
At Fluency, we understand that processes often contain an organisation's most sensitive information.
SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
See why teams love Fluency
Anthony Tregunna
Head of Operations
BoardRoom Australia
With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive.
Marco Fantozzi
Portfolio Analyst
Ophir Asset Management
Fluency has saved our team many hours of writing and updating documents. It has been a value-add having the ability to edit the procedures and redact sensitive information while keeping documents relevant and live.
Jacqueline Ong
Customer Service, MISUMI
Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently.
Samuel Sheridan
Corporate M&A Analyst
Prime Financial Group
Fluency has streamlined our documentation across divisions, making processes consistent and easy to follow. It’s now a key part for our training and onboarding process
Anna Ye
Senior Corporate Accountant, Bennelong Funds Management
Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don’t think I could ever go back to Word again!
Kelly Elbridge
Chief of Staff, Quickli
If you’re a Chief of Staff, COO, or anyone focused on scaling operations, Fluency is a game-changer. If helps teams save time, streamline and document/refine processes, and operate with far more clarity and consistency.
See why teams love Fluency
Anthony Tregunna
Head of Operations
BoardRoom Australia
With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive.
Marco Fantozzi
Portfolio Analyst
Ophir Asset Management
Fluency has saved our team many hours of writing and updating documents. It has been a value-add having the ability to edit the procedures and redact sensitive information while keeping documents relevant and live.
Anna Ye
Senior Corporate Accountant, Bennelong Funds Management
Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don’t think I could ever go back to Word again!
Jacqueline Ong
Customer Service, MISUMI
Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently.
Samuel Sheridan
Corporate M&A Analyst
Prime Financial Group
Fluency has streamlined our documentation across divisions, making processes consistent and easy to follow. It’s now a key part for our training and onboarding process
Kelly Elbridge
Chief of Staff, Quickli
If you’re a Chief of Staff, COO, or anyone focused on scaling operations, Fluency is a game-changer. If helps teams save time, streamline and document/refine processes, and operate with far more clarity and consistency.
See why teams love Fluency
Anthony Tregunna
Head of Operations
BoardRoom Australia
With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive.
Marco Fantozzi
Portfolio Analyst
Ophir Asset Management
Fluency has saved our team many hours of writing and updating documents. It has been a value-add having the ability to edit the procedures and redact sensitive information while keeping documents relevant and live.
Jacqueline Ong
Customer Service, MISUMI
Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently.
Samuel Sheridan
Corporate M&A Analyst
Prime Financial Group
Fluency has streamlined our documentation across divisions, making processes consistent and easy to follow. It’s now a key part for our training and onboarding process
Anna Ye
Senior Corporate Accountant, Bennelong Funds Management
Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don’t think I could ever go back to Word again!
Kelly Elbridge
Chief of Staff, Quickli
If you’re a Chief of Staff, COO, or anyone focused on scaling operations, Fluency is a game-changer. If helps teams save time, streamline and document/refine processes, and operate with far more clarity and consistency.
Transform Your Operations with Visibility That Matters
Stop flying blind. Join forward-thinking operations teams who are bringing engineering-grade observability to their business processes.
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency