Cut documentation time by 95%
Cut documentation time by 95%
Cut documentation time by 95%
Process Mapping
Fluency helps teams visualise and understand their workflows from both a strategic and operational level. With built-in process mapping tools, you can map out your business processes clearly, link them to real-time documentation, and ensure alignment between what’s designed and what actually happens.
Unlike standalone business process mapping tools, Fluency combines process mapping with structured documentation—so your maps aren’t static diagrams. They’re interactive, actionable, and always up to date.

Process Mapping
Fluency helps teams visualise and understand their workflows from both a strategic and operational level. With built-in process mapping tools, you can map out your business processes clearly, link them to real-time documentation, and ensure alignment between what’s designed and what actually happens.
Unlike standalone business process mapping tools, Fluency combines process mapping with structured documentation—so your maps aren’t static diagrams. They’re interactive, actionable, and always up to date.

Process Mapping
Fluency helps teams visualise and understand their workflows from both a strategic and operational level. With built-in process mapping tools, you can map out your business processes clearly, link them to real-time documentation, and ensure alignment between what’s designed and what actually happens.
Unlike standalone business process mapping tools, Fluency combines process mapping with structured documentation—so your maps aren’t static diagrams. They’re interactive, actionable, and always up to date.

Trusted by Leading Operations Teams
Trusted by Leading Operations Teams
Map Your Processes. Then See Them in Action
What Is a Business Process Mapping Tool?
Benefits of Fluency’s Process Mapping Functionality
Use Cases for Mapping Processes with Fluency
Built for Real-World Operations
Security, Control, & Consistency
Smarter Process Mapping Starts Here
Map Your Processes. Then See Them in Action
What Is a Business Process Mapping Tool?
Benefits of Fluency’s Process Mapping Functionality
Use Cases for Mapping Processes with Fluency
Built for Real-World Operations
Security, Control, & Consistency
Smarter Process Mapping Starts Here
The real cost of manual process documentation
Time Drain
Teams lose 4–6 hours per process on tedious, error-prone documentation.
Key Person Risk
Critical knowledge stuck in people’s heads leads to costly dependencies.
Compliance & Audit Stress
Outdated or inconsistent SOPs increase audit risk and regulatory exposure.
The real cost of manual process documentation
Time Drain
Teams lose 4–6 hours per process on tedious, error-prone documentation.
Key Person Risk
Critical knowledge stuck in people’s heads leads to costly dependencies.
Compliance Risk
Outdated or inconsistent SOPs increase audit risk and regulatory exposure.
The real cost of manual process documentation
Time Drain
Teams lose 4–6 hours per process on tedious, error-prone documentation.
Key Person Risk
Critical knowledge stuck in people’s heads leads to costly dependencies.
Compliance & Audit Stress
Outdated or inconsistent SOPs increase audit risk and regulatory exposure.
Documentation that writes itself
1. Click record
Start with one click—no screenshots or formatting required.
2. Do your work
Run your workflow as usual. Fluency auto-records every action with full context.
3. Instant SOP
Get a complete, production-ready SOP in minutes—ready to share or store securely.
Documentation that writes itself
1. Click Record
Start with one click—no screenshots or formatting required.
2. Do your work
Run your workflow as usual. Fluency auto-records every action with full context.
3. Instant SOP
Get a complete, production-ready SOP in minutes—ready to share or store securely.
1. Click record
Start with one click—no screenshots or formatting required.
2. Do your work
Run your workflow as usual. Fluency auto-records every action with full context.
3. Instant SOP
Get a complete, production-ready SOP in minutes—ready to share or store securely.
Documentation that writes itself

50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically

Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.

Business Context, Not Just Clicks
Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process

50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically

Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.

Business Context, Not Just Clicks
Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process

50x Faster Documentation
Transform 4-6 hours of manual writing into a 5-minute recording task, with AI that captures every step automatically

Never Lose Institutional Knowledge
Create a single source of truth that standardises processes, cuts onboarding by 80%, and eliminates knowledge silos.

Business Context, Not Just Clicks
Our AI captures the "why" behind each action, creating comprehensive documentation that explains the full process

Enterprise-Grade Security
Protect your process knowledge with infrastructure that meets enterprise compliance standards. Every recording, every SOP—secure by default.

SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Role-based Access Controls
Australian Data Sovereignty
Third-party Penetration testing

Enterprise-Grade Security
At Fluency, we understand that processes often contain an organisation's most sensitive information.

SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Role-based Access Controls
Australian Data Sovereignty
Third-party Penetration testing

Enterprise-Grade Security
At Fluency, we understand that processes often contain an organisation's most sensitive information.

SOC 2 Type I & II
Independently audited controls. Certified compliance with industry-leading standards.
End-to-End Encryption
All data is encrypted in transit and at rest using modern cryptographic protocols.
PII Redaction
Automatically detects and redacts personal data, passwords, and other sensitive fields.
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency
Case studies
© 2025 Farmor Software Pty Ltd T/A Fluency