Automating Process Documentation with Fluency

Automating Process Documentation with Fluency

Save time for the tasks that matter by automating documentation using Fluency.

Save time for the tasks that matter by automating documentation using Fluency.

3 Minute Read

Leo Roubos

1 Mar 2024

Cut documentation time by 95%

Book a demo

Introduction

Ever found yourself bogged down by the task of documenting processes? We've all been there. But fear not, as automating process documentation can be a game-changer, saving both time and effort while ensuring accuracy.

Understanding Process Documentation

Process documentation is all about capturing the steps involved in a particular task. It's like creating a roadmap, detailing inputs, outputs, and decision points. This documentation serves a multitude of purposes, from training new hires to troubleshooting and enhancing overall efficiency.

Generally, examples include:

Standard Operating Procedures

Internal Guides

Compliance Documentation

Step-by-step tutorials

Onboarding Documents

But there are many more types of process documentation, across a number of industries.

Challenges of Manual Documentation

Manual process documentation presents its fair share of challenges:

  1. Resource Intensiveness: Documenting complex processes can be a lengthy endeavour, often taking weeks or months. And the constant need for updates only adds to the workload.

  2. Inconsistent Documentation: Without standardised procedures, documentation can become disjointed and challenging to follow.

  3. Time-Intensive Revisions: Even minor changes to a process can result in significant time investments to update documentation accordingly.

  4. Intellectual Property Protection: Traditional documentation methods may lack the necessary security measures to safeguard proprietary information.

  5. Scalability Issues: The time-consuming nature of documentation hampers scalability efforts within the organisation.

Automation Solutions

Automating process documentation offers a viable solution to these challenges. Tools like Fluency can:

  • Capture process steps automatically

  • Generate documentation instantly

  • Simplify sharing and collaboration

  • Ensure accuracy and consistency

Benefits of Automating with Fluency

  1. Process Standardisation: Fluency promotes consistency across procedures, enhancing efficiency and quality throughout operations.

  2. Increased Productivity: By eliminating repetitive tasks, Fluency frees up employees to focus on more value-added activities, thereby boosting overall productivity.

  3. Error Reduction: Automation minimises the risk of human errors, leading to improved accuracy and reliability in documentation.

  4. Enhanced Customer Service: Fluency's user-friendly guides empower customer service teams to resolve issues promptly, resulting in higher customer satisfaction levels.

  5. Time Savings: What once took hours to document can now be accomplished in mere minutes with Fluency, saving valuable time for employees.

  6. Data Security: With Fluency, data security is a top priority, ensuring that sensitive information remains safeguarded at all times.

  7. Effortless Collaboration: Fluency facilitates seamless collaboration on documentation projects, fostering efficiency and alignment across teams.

  8. Improved Profitability: Standardised processes and increased efficiency contribute to improved profitability for the organisation.

Examples of Automated Documentation

Fluency can automate various types of process documentation, including:

  • Quick reference guides

  • Onboarding documents

  • Training manuals

  • Customer support guides

  • Product walkthroughs

Conclusion

In the fast-paced world of modern business, automation has become a vital tool for driving efficiency and productivity. With Fluency, organisations can streamline their process documentation efforts, unlocking new levels of operational excellence. Embrace automation today to unleash the full potential of your organisation's processes.

Stop wasting time on manual documentation

See how Fluency can transform your operations team's productivity with a personalised demo.

Stop wasting time on manual documentation

See how Fluency can transform your operations team's productivity with a personalised demo.

Stop wasting time on manual documentation

See how Fluency can transform your operations team's productivity with a personalised demo.

See why teams love Fluency

BoardRoom logo

Leading Corporate Services Provider

"With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive."



Anthony Tregunna

Operations Manager, BoardRoom

Misumi logo

Global Manufacturing & Automation Leader

"Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently."


Jacqueline Ong

Customer Service, MISUMI

Investment Manager

"Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don’t think I could ever go back to Word again!"


Anna Ye

Senior Corporate Accountant, Bennelong Funds Management

See why teams love Fluency

BoardRoom logo

Leading Corporate Services Provider

"With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive."



Anthony Tregunna

Operations Manager, BoardRoom

Misumi logo

Global Manufacturing & Automation Leader

"Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently."


Jacqueline Ong

Customer Service, MISUMI

Investment Manager

"Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don’t think I could ever go back to Word again!"


Anna Ye

Senior Corporate Accountant, Bennelong Funds Management

Frequently Asked Questions

What is Fluency?

How does Fluency work?

Who benefits from using Fluency?

What problems does Fluency solve?

How is Fluency different from traditional documentation tools?

Is my data secure with Fluency?

What about integration with existing systems?

What happens if my process changes?

FAQs

What is Fluency?

How does Fluency work?

Who benefits from using Fluency?

What problems does Fluency solve?

How is Fluency different from traditional documentation tools?

Is my data secure with Fluency?

What about integration with existing systems?

What happens if my process changes?

Made with

in Melbourne, Australia

© 2025 Farmor Software Pty Ltd T/A Fluency

Made with

in Melbourne, Australia

© 2025 Farmor Software Pty Ltd T/A Fluency

Made with

in Melbourne, Australia

© 2025 Farmor Software Pty Ltd T/A Fluency