Most enterprise leaders don't actually know how work gets done in their org.

Not because leaders aren't paying attention, but because processes are invisible, undocumented, and constantly changing.

By the time a process is written down, it's already obsolete.

By the time consultants finish mapping it, the work has shifted again.

That's why Adaptive Work Intelligence introduces a different approach: automatic process discovery and optimization.

Why Manual Discovery Breaks

Workshops are slow: Dozens of hours with SMEs and pricey consultants to capture "the official version."
Docs are stale instantly: The real workflow drifts the next day.
Best practices stay siloed: One team finds a faster way, but it never spreads.
Variation creates risk: Each person executes differently, leading to errors and inconsistency.

Automatic Process Discovery

Instead of relying on interviews or logs, AWI observes how work actually flows across apps, systems, and ad-hoc tasks. It builds a live work graph automatically.

What you see:

The ideal path and every variation
Bottlenecks, rework loops, and drift points
Real-time maps that evolve as execution evolves.

No workshops. No waiting. No stale diagrams.

Continuous Optimization

Discovery is only step one. AWI also:

Identifies friction → highlights steps where time, errors, or cost pile up
Promotes best practices instantly → the improved path becomes a living SOP for everyone
Monitors continuously → keeps watching, keeps updating, keeps improving

It's not one-off representation. It's an always-on improvement engine.

The Payoff

Always-current workflows, visible and searchable
Standardization that sticks because it's grounded in reality
Faster onboarding and knowledge transfer
Errors and drift detected in real time
A system of continuous improvement instead of quarterly presentations from consultants