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RMIT Post Mirror - Fluency

ByRMIT College of Business and Law
RMIT Post Mirror - Fluency

We work hard to make sure graduates are equipped with the #skills and #knowledge they need to solve emerging business challenges, but current #Finance student Finnlay Morcombe isn't even waiting to graduate.

While still tackling his final year studies, Finn has just launched his own #startup, Fluency, with co-founder Oliver Farnill.

Thanks to $300,000 in pre-seed funding and a $3 million valuation in late 2023, it is already having a great impact on how businesses solve for a common issue – process documentation.

Finn said the idea came to him while completing an internship with a superannuation fund as part of his Business and Finance degree at the College of Business and Law.

I remember thinking there has got to be a simpler way to do this.

— Finn, of being assigned a task to move a process from one team to another.

From the initial idea to automate the creation of documentation, we now have a product available for download, an office in Melbourne's CBD, we're working with customers in Australia, Singapore and Japan, and we have a clear vision to make process excellence accessible for all businesses.

— Finn

Senior Lecturer of Economics, Dr. Meg Elkins who runs the GradFolio course for final year students, said Finn's story is a great example of using a beginner's mindset to solve for a common business problem.

Finn has taken a necessary but tedious process for many employers, and employees, and allowed technology to improve efficiency. It's inspiring, not just to other students, but to the staff at RMIT as well, to see Finn's motivation and determination create such great impact. It's also wonderful to see the support he is receiving from industry, showing there is a real need for this solution.

— Dr Elkins

Fluency officially launched on Wednesday 15 May 2024. As for juggling the remainder of his studies with the venture, Finn says he looks forward to completing his degree and growing his business.

I've really enjoyed my studies at RMIT and while my initial goals of a career in finance have changed over that time, I'm really looking forward to building upon the skills I've learned and changing the process landscape in businesses around the world with Fluency.

— Finn

Shared on Linkedin by the RMIT College of Business and Law

See why teams love Fluency

With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive.

Anthony Tregunna profile picture

Anthony Tregunna

Head of Operations

BoardRoom Australia

Fluency has saved our team many hours of writing and updating documents. It has been a value-add having the ability to edit the procedures and redact sensitive information while keeping documents relevant and live.

Marco Fantozzi profile picture

Marco Fantozzi

Portfolio Analyst

Ophir Asset Management

Fluency has revolutionised how we create and maintain training guides. Its step-by-step capture functionality ensures thorough and accurate documentation, enabling our team to learn independently.

Jacqueline Ong profile picture

Jacqueline Ong

Customer Service

MISUMI

Fluency has streamlined our documentation across divisions, making processes consistent and easy to follow. It's now a key part for our training and onboarding process.

Samuel Sheridan profile picture

Samuel Sheridan

Corporate M&A Analyst

Prime Financial Group

Fluency has been a revolutionary experience. Certainly one of the best investments my company has made if you ask me. I don't think I could ever go back to Word again!

Anna Ye profile picture

Anna Ye

Senior Corporate Accountant

Bennelong Funds Management

If you're a Chief of Staff, COO, or anyone focused on scaling operations, Fluency is a game-changer. If helps teams save time, streamline and document/refine processes, and operate with far more clarity and consistency.

Kelly Elbridge profile picture

Kelly Elbridge

Chief of Staff

Quickli

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