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RMIT Post Mirror - Fluency

ByRMIT College of Business and Law
RMIT Post Mirror - Fluency

We work hard to make sure graduates are equipped with the #skills and #knowledge they need to solve emerging business challenges, but current #Finance student Finnlay Morcombe isn't even waiting to graduate.

While still tackling his final year studies, Finn has just launched his own #startup, Fluency, with co-founder Oliver Farnill.

Thanks to $300,000 in pre-seed funding and a $3 million valuation in late 2023, it is already having a great impact on how businesses solve for a common issue – process documentation.

Finn said the idea came to him while completing an internship with a superannuation fund as part of his Business and Finance degree at the College of Business and Law.

I remember thinking there has got to be a simpler way to do this.

— Finn, of being assigned a task to move a process from one team to another.

From the initial idea to automate the creation of documentation, we now have a product available for download, an office in Melbourne's CBD, we're working with customers in Australia, Singapore and Japan, and we have a clear vision to make process excellence accessible for all businesses.

— Finn

Senior Lecturer of Economics, Dr. Meg Elkins who runs the GradFolio course for final year students, said Finn's story is a great example of using a beginner's mindset to solve for a common business problem.

Finn has taken a necessary but tedious process for many employers, and employees, and allowed technology to improve efficiency. It's inspiring, not just to other students, but to the staff at RMIT as well, to see Finn's motivation and determination create such great impact. It's also wonderful to see the support he is receiving from industry, showing there is a real need for this solution.

— Dr Elkins

Fluency officially launched on Wednesday 15 May 2024. As for juggling the remainder of his studies with the venture, Finn says he looks forward to completing his degree and growing his business.

I've really enjoyed my studies at RMIT and while my initial goals of a career in finance have changed over that time, I'm really looking forward to building upon the skills I've learned and changing the process landscape in businesses around the world with Fluency.

— Finn

Shared on Linkedin by the RMIT College of Business and Law

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Centuria
Specsavers

By removing bottlenecks, Fluency allows teams to focus on delivering secure and efficient payment services.

Azra Amir

Azra Amir

Head of Process Excellence APAC at Aon

BoardRoom Australia Logo

With Fluency, we've turned a major operational pain point into a streamlined, efficient system that keeps our team aligned and productive.

Anthony Tregunna

Anthony Tregunna

Head of Operations at BoardRoom Australia

I have 125 processes that I need to convert into SOPs, and consultants were quoting me $300,000. I can do this in two months with Fluency. This is a huge save to my budget and my time.

Jeff Champion

Jeff Champion

Vice President Accounting - Americas at PVH

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Instant Detection of deviations and risks

Continuous Visibility replacing quarterly audits

Day One Start with minimal IT requirements

Best Practice Capture transforms methods into SOPs

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